Information, Advice or Guidance – Level 2 Certificate

Job Overview

About the course

This qualification aims to develop your knowledge and understanding of the key principles of information, advice or guidance and apply them within their context.

This qualification is suitable for those working or looking to work in a range of roles where the provision of information, advice or guidance is a requirement. Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

You can enrol on our FREE distance learning courses from the comfort of your own home, with all workbooks and assessments available online with the help of your tutor who will be assigned to support you throughout your training. All you’ll need is a computer (laptop or PC, Windows, or Mac), tablet and access to the internet.

Awarding body: NCFE/CACHE
Duration of course: 2-3 Months
Guided learning hours: 114

What will I study?

To be awarded the Level 2 Certificate in Information, Advice or Guidance, learners are required to successfully complete 2 mandatory units and 3 optional units:

• Unit 01 – Information, Advice and Guidance in practice
• Unit 02 – Developing interaction skills for  Information, Advice and Guidance
• Unit 03 – Signposting and referral in  Information, Advice and Guidance
• Unit 04 –  Information, Advice and Guidance – context
• Unit 05 – Managing information


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